Visiting

Visiting Guideline Information

We are currently accepting visitors and have procedures in place to minimise the risk of COVID-19 to our residents and staff.

  • A booking system is in place with allocated time slots.
  • The timeslots are 9am, 10:30am, 1pm, 2:30pm, 5pm and 6:30pm.
  • Only 2 visitors per resident, per day are permitted.
  • To book a visiting slot, please call 01562 755888. Please feel free to book well in advance as slots do go quickly.
  • The visiting slots allow plenty of time for the LFD test to be done and also the 30 minute restriction on visiting our resident.
  • Please do not arrive early for your allocated time slot, unless you are happy to wait until your allocated time.
  • All visitors must undergo a LFD test on arrival at Bryden House, plus complete a test registration and track and trace form.
  • The LFD test normally reveals the result within about 10 to 15 minutes, in which time you are welcome to wait in the conservatory.
  • You will be required to wear PPE (face mask, apron and gloves) when entering the premises. We have supplies of PPE in the foyer for visitors to use.
  • If you are feeling unwell or have been told to isolate as you have been in contact with someone with COVID-19, please do not attend as you may be refused entry.

    If you have any queries regarding visiting or testing, please do not hesitate to call or email office@brydenhouse.co.uk

    Thank you for you co-operation and helping to keep our residents and staff safe.

    Bryden House Visiting

    We aim to give our residents a 'home away from home', so we actively encourage friends and family to visit as often as possible. It is not necessary to make an appointment, although we do ask visitors to be mindful of lunch and dinner times (12pm - 1pm and 4:30pm to 5:30pm) to ensure all residents are able to enjoy their meals. However, if you wish to assist your family member then please speak to the Nurse in charge to discuss your request. Residents are welcome to invite friends and family to lunch or evening meals, although there is a nominal cost for this. If you are inviting guests, the Chef would appreciate some notice to allow for additional food to be prepared.

    For reasons of fire safety, we do ask ALL visitors to sign in when they arrive and sign out when they leave (the signing in/out book is located in the main entrance to the Home).

    Summer House
    During the warmer days, Bryden has a dedicated summer house, for residents and family to enjoy.

    Bryden House Summerhouse

    Bryden House Summerhouse



    Safety & Security
    Part of being a caring home is being a safe home, so we have taken steps to ensure our residents are safe at all times. Security key pads are fitted to the main entrances and exits, and visitors are noted by at least one staff member before access is granted. At night, any visitors are met at the door to verify who they are.


    Keeping in Contact
    Family and friends can email or Skype call our residents if they wish; please speak to our activities coordinator.

    The staff have access to an iPad for residents' use, enabling sending and receiving of emails and most forms of electronic communication. We do ask that relatives and friends leave an email address to enable us to keep you updated with news.

    In order for us to maintain impeccable standards of cleanliness for the benefit of residents, staff and visitors, hand gel pumps are located throughout the building. We ask all staff and visitors entering and exiting to use them as this minimises the spread of bacteria.

    The home has a non-smoking policy, individual wishing to smoke can do so in the dedicated smoking area. Please ask a member of staff for details.